Privacy policy

Last updated: February 3, 2025

Privacy Policy

At Thanggarathi, we are committed to protecting your privacy and ensuring that your personal information is handled in a secure and responsible manner. As a family-run business, we treat your information with the utmost care and respect. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to protect your data.

By using our website and services, you consent to the practices described in this Privacy Policy. Please read this document carefully to understand how we collect, use, and protect your personal information.

Information We Collect

We collect personal information from you when you use our website, place an order, or interact with us in other ways. The types of information we may collect include:

  1. Personal Identification Information:

    • Name
    • Email address
    • Phone number
    • Shipping and billing address
  2. Payment Information:

    • Credit/debit card details (processed securely through third-party payment gateways like PayPal and Stripe)
  3. Usage Data:

    • Your IP address
    • Browser type
    • Device type
    • Pages visited on our website
    • Time spent on our site

How We Use Your Information

We use the personal information we collect to:

  1. Process Transactions:
    Your payment details are securely processed to complete your order. We will use your contact information to confirm orders, notify you about shipping, and address any issues regarding your purchase.

  2. Improve Customer Service:
    Your information helps us better respond to your customer service requests and support needs.

  3. Communicate with You:
    We may send you order updates, promotional offers, or newsletters. If you wish to opt-out of these communications, you can unsubscribe at any time.

  4. Enhance Your Shopping Experience:
    We may use data analytics to improve the functionality and user experience of our website, ensuring that we provide a seamless shopping experience.

How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. All sensitive data, including payment information, is processed through secure payment gateways and is encrypted using SSL technology. Your information is stored on secure servers and is only accessible by authorized personnel.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted third-party service providers to assist us in operating our website, conducting business, or servicing you, provided that they agree to keep this information confidential.

We may also disclose your personal information to comply with legal obligations or protect the rights, property, or safety of Thanggarathi, our customers, or others.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. These technologies help us analyze trends, administer the site, track user movements, and gather demographic information. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some website features may not function properly without cookies.

Your Rights

You have the right to access, update, or delete the personal information we hold about you. If you would like to make any changes to your information or exercise your rights under applicable privacy laws, please contact us at [Insert Contact Email].

Children's Privacy

Our products and services are intended for individuals aged 18 and over. We do not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have collected information from a child under the age of 13, we will take steps to delete such information as quickly as possible.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated Privacy Policy on our website. Please review this policy periodically to stay informed.

Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please feel free to reach out to us at:

Email: hemascouture1@gmail.com
Phone: +60165617295
Address: 78, Persiaran Klebang Selatan 3, Taman Mercu Tawas Damai, 31200 Chemor, Perak, Malaysia

We are committed to protecting your privacy and providing you with a secure shopping experience. Thank you for choosing Thanggarathi.